Industries - Improve Sales Performance In Your Call Centre

EdgeTier Raises €6m in Series A

We just raised €6M round led by Smedvig Capital to accelerate our vision for the future of Customer Engagement.

Industries

Reduce average handling times, improve customer experience scores, and improve sales performance in your customer care centre.

We give your contact centre the Competitive Edge

Why should you should make your next customer experience journey with us!

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Create rentention-driving sales experiences

Get an intelligent, unified view of your customers

Make every experience an unforgettable one

Customer intelligence you can bank on

Customer Focused Leaders Trust EdgeTier

See how customer-centric teams use EdgeTier AI to unlock their customer reality, drive retention, and improve their customer experience.

View Customer Case Studies

Holiday Extras use AI Alerting to Improve Travel Contact Centre Metrics

How Cartrawler Revolutionised Customer Support with Award Winning AI

EdgeTier Version 5.17: Full-text Search & Filter Improvements

EdgeTier Version 5.15: Chat Warnings, Change Skill, Email Enhancements & More

EdgeTier Version 5.13: Limitless Reporting, Shortcuts, Notes & More

Department of Foreign Affairs Works With EdgeTier for Next Generation Live-Chat

Anomaly Detection - Can it help in Contact Centre Management?

What Is Good Customer Service For Utilities?

What Is Good Customer Service For Retail?

Agent Stress: Identification and Management in Contact Centres

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