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Work better, faster with happy agents & customers
Sonar
React faster with real-time trend detection in customer communications
Coach
Turn every agent into a superstar with QA for 100% of interactions
Index
Quantify the unstructured with flexible meaning-based search and tagging
Assist
Deliver responses faster with personalised agent prompts for every interaction
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Retail
Create retention-driving retail experiences
Utilities
Get a unified, intelligent view of your customers
Travel
Make every experience an unforgettable one
Gaming
Customer intelligence you can certainly bank on
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5-7 Westland Square,
Pearse St,
Dublin 2,
D02 XD37
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Reduce average handling times, improve customer experience scores, and improve sales performance in your retail customer care centre. Talk to EdgeTier.
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