Integrate your preferred software effortlessly.
At EdgeTier, we help companies explore and gain insight from their customer conversation data. As such, we read data from your customer communication platform, ideally in real time, store it, and layer on AI services to help you improve customer experience. However, we have some out-of-the-box integrations, listed below, which dramatically shorten our go-live time with customers.
Ready Made Integrations
Integrations
Partoo
An all-in-one solution, designed for companies of all sizes to help them to keep up with the changing purchase experience and grow their business.
Genesys
Genesys Cloud is the world’s leading AI‑powered experience orchestration platform
Amazon Connect
Transform your customer experience (CX) at scale with Amazon Connect, an AI-powered contact center from AWS.
Intercom
Intercom is the only complete AI-first customer service platform
Five9
Artificial Intelligence with less hype and more Actual Intelligence.
Exchange
Exchange business-class email helps increase user productivity while protecting your data.
Gmail
Gmail keeps your account & emails encrypted with the largest secure email service in the world.
SnapEngage
Enable your sales team to engage, qualify and convert more leads.
SAP
Become an intelligent, sustainable enterprise with the best in cloud, platform, and sustainability.
Playtech
A leading technology company to the gaming industry.
Front
Respond faster and provide customer support with a human touch.
Dynamics 365
Enter the era of AI-powered business with Dynamics 365-CRM and ERP business applications.
Qualtrics
Capture and act on customer, product, brand & employee experience insights in one place.
Delighted
Delighted is the self-serve experience management platform of choice for the world's top brands.
LiveAgent
Voted the best live chat software, and an industry leader by customers.
LiveChat
Enjoy seamless integration, unlimited bot creation, AI features and 24/7 human support.
Live Person
Helps brands embrace digital-first customer conversations for better scale, engagement, and results.
Kustomer
Enhance CX via AI-powered, custom data for a 360° customer view. Unleash CX power.
EdgeTier Assit
Assist is EdgeTier's automated agent assistant which works seamlessly with customer service agents to answer customer queries.
Salesforce
Drive revenue, automate processes, and exceed customer expectations. Get started for free.
Fresh Desk
A tool that makes supporting customers a breeze. Increase agent efficiency with Freshdesk.
Zendesk
Whether you bring your own code or configure it in a few clicks, Zendesk is easy to modify to meet your unique business needs.
Your integration not here?
Contact us to find out about the many seamless other integrations possible with EdgeTier.
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