Take your career to the next level with EdgeTier
Looking to join a fast-growing company during an exciting phase of expansion? At EdgeTier, you'll be part of a passionate, driven team with limitless growth opportunities.
Careers
Be Part of Something Great
We're after bright minds who work well in teams, have a knack for solving problems and are passionate learners and innovators.
Giulia Calanca
Backend Developer
“Working at EdgeTier has been a great experience for me. What I truly appreciate is how our culture values every individual’s contribution, creating an environment where diversity thrives and every persons voice is heard.
What sets us apart is our dedication to team building and socialising, forging bonds that extend beyond the workplace. Outside of work, you’ll find me cycling through new trails, experimenting with recipes in the kitchen, or enjoying a craft beer with friends.”
Colin Fahy
Sales Development Team Leader
“I’ve loved my time at EdgeTier so far. From the get go, I felt like an important and valued member of the team. Everybody gives 100% and your contribution is always recognised and celebrated.
There is a strong emphasis on career growth and development too – which was important to me! The company culture is the best I’ve ever experienced, and subsequently, I am always looking forward to our next social event.”
Maria Pia Lecaros
Account Executive
“I love working at EdgeTier because of the people. Everyone works hard to deliver results, hit targets, and improve our products and services, but we also know how to have fun and enjoy a cold beer after work.
At EdgeTier, everyone is willing to help, and there’s lots of room for professional growth within the company, which has made my last two years in the company challenging and exciting.”
Life at EdgeTier
Competitive Salary and Equity
You deserve to be rewarded for the value you bring. We celebrate our wins together, that’s why we offer equity to our employees so we can all succeed.
Flexible Working
We give our teams the freedom to determine their ways of working, whether it’s mostly remote, hybrid in either our Dublin or Barcelona office, or on an async schedule.
Generous Annual Leave & Flexibility
We believe in a healthy work/life balance, and for our employees to enjoy their life outside of work.
Career Acceleration
Invest in your personal and professional growth with an annual development fund, designed to support memberships, courses, conferences, and other learning opportunities.
Team Events
Join us for regular company and team events, monthly socials, board games, table tennis matches, we're always finding reasons to come together and enjoy ourselves.
Big Life Milestones
We support our employees' major life events, offering maternity and paternity leave, as well as time off to celebrate marriage.
Elevating Customer Service Teams to New Heights
About Us
Customer experience is the heart of the relationship between a business and its customers. At EdgeTier we exist to help Customer Support Teams transform with our artificial intelligence platform, which analyses customer conversational data to help companies improve their customer service.
We’ve assembled a group of ambitious, talented colleagues, all working together to tackle the biggest technical challenges in customer service. Our mission is to simplify the lives of customer service professionals, enabling them to deliver the best possible experience to their customers.
You adopt a problem solving mindset.
You are passionate about what you do.
You tackle challenges head-on with resilience.
Who Should Work at EdgeTier?
EdgeTier was founded on a culture of hard work, consistent growth and a desire to push the boundaries of technology. We’re a values-driven company and hire based on ambition, a willingness to do what it takes to succeed and an eagerness to grow and learn.
Some things about you:
Our Values
Be Accountable
Take ownership of your work and do it with integrity and to the best of your ability. Be honest about the challenges faced and tackle them head-on. Whether we win or lose, we learn and grow as a team.
Deliver Value to Customers
We focus on delivering real value to our customers. Our products are built to help them succeed, and we work to ensure it does. Solving problems and making things easier for our customers is at the core of everything we do.
Keep Growing
We’re always learning and improving, whether it’s getting better at what we do, learning something new, or making our products even better, we’re always pushing ourselves to embrace the challenge and get out of our comfort zone.
Have The Craic & Be Sound
We’re passionate about what we do, but we also know how to have the craic. Being sound means respecting each other and creating a space where everyone can be themselves and enjoy coming to work.
How We Hire
Whilst each role is unique, our hiring process usually follows the same format.
Stage 1
Call with a member of our Talent Acquisition Team.
Stage 2
Hiring Manager/Team interview.
Stage 3
Task/Assignment.
Stage 4
Final Interview to present/discuss your task (for tech, this is the technical interview).
Want to join our team?
Apply
We're after bright minds who work well in teams, have a knack for solving problems and are passionate learners and innovators.
Check out our open roles below.