EdgeTier is ready to integrate with Genesys
At EdgeTier, we help companies explore and gain insight from their customer conversation data. As such, our technology is designed to read data from all of your customer communication platforms in real time. Whether you use one of our out of the box integrations such as Genesys, or require a completely new one, our setup is effortless and there is no IT time required.
At EdgeTier, we help companies explore and gain insights from their customer conversation data. As such, we read data from Genesys, ideally in real time, store it, and layer on AI services to help you improve customer experience.
Pull and push data with Genesys so your existing business processes still work, just better. EdgeTier is ready with integrations to other major players such as Salesforce, Live Person, Zendesk, Kustomer etc. as well as a simple API to connect to in-house system.
Go live in less than 2 hours, with zero IT time required from your team.
More about Genesys
Drive growth, customer loyalty and employee productivity while reducing costs — all through a trusted, artificial intelligence (AI)-powered platform that delivers personalized experiences at scale across chat, email, messaging, voice, social and text.