Driving a cultural shift at Abercrombie & Fitch Co.
Overview & Challenges Abercrombie & Fitch Co. (A&F Co.) is a leading global speciality retailer of apparel and accessories for
Customer Success Stories
Our mission is to help brands make their customer experience incredible
See how other companies are transforming their customer service with EdgeTier. They're tackling issues in real time, understanding customer sentiment, and giving agents tailored, data-driven coaching.
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How Novibet use EdgeTier as their real-time voice of the customer
EdgeTier insights delivered savings equivalent to 6 full-time employees, empowering Novibet to lead in the competitive online gaming industry.
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How Berlin Brands Group used AI-powered conversation intelligence to conquer return rates & raise NPS (+70)
From Reactive to Proactive: Leveraging the voice of the customer to become the company’s insights engine.
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Embracing AI to scale Car Trawler Contact Centre
The EdgeTier Mission At EdgeTier, we’re on a mission to help contact centres with a technology-driven approach. We are driven to
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Tracking Codere’s agent comments and highlights issues in real-time.
Overview & Challenges Codere Online is a multinational group devoted to entertainment and leisure that is listed on the Nasdaq
