Agent Assist is improving CSAT/NPS and reduce agent stress by empowering contact centres with AI on the channels that matter most.
Make Every Agent a super Agent
Built for contact centres, with contact centres agent assist has carefully chosen features that enable support and sales teams to maximise productivity while maintaining high standards.
Data at your fingertips
Time is your most valuable asset. Agent Assist stores customer interactions and advisor performance data is kept ready for real-time, historic, and custom reporting.
Fully featured customer service platform
Agent Assist is ultimate AI customer service software. Seamlessly helping contact centres optimise the channels that matter most to your customers and agents.
Decimate handling times
Agent Assist makes your agents twice as fast.
Watch NPS soar with reduced waiting times, personal and topic-specific auto-responses, and advanced prioritisation.
Empower your agents to deliver a great customer experience through chat.
Empower your agents to deliver a great customer experience through email.
empower your agents
Built for contact centres, with contact centres agent assist will accelerate your team. Get in touch today.