EdgeTier was founded with the aim of using advanced analytics and simulation technology to simplify everyday decision-making. Initially focussed on a consumer-based mobile application in the telecommunications space, the EdgeTier team reached over 60,000 customers in the Irish market, using telecommunications simulation technology to help consumers reduce their mobile phone expenditure.
EdgeTier grew to offer business-to-business services and products initially in the telecommunications sector, and in 2016 expanded to focus on customer service and contact centre management. EdgeTier's products, proven technical knowledge and grounded industry experience allows us to help our customers grow their businesses with clear data-driven decision making.
EdgeTier is now focused on the development of cutting-edge artificial intelligence applications that move contact centres into a new era of efficiency and performance.
At EdgeTier, our focus will always be on the delivery of world-class data solutions to our clients.
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Creating a deep understanding of your customers and finding valuable insights in your data is not trivial. However, when done right it can transform your business.
Contact EdgeTier to see how.
Shane Lynn Ph.D. has over 10 years of experience in data analysis, machine learning, and data visualization. Holding a Ph.D. in machine learning and control engineering from Maynooth University, Shane has applied analysis techniques to a variety of domains including finance, postal, energy, telecommunications, semiconductor manufacturing, and autonomous vehicles.
Shane is CEO of EdgeTier, responsible for selling and building pricing, simulation, and customer analytics products for EdgeTier client companies.
Most recently, Shane has worked as a manager on the Deloitte Analytics team in Dublin, designing and delivering analytics solutions to some of Ireland’s largest companies, specifically focused in the areas of customer analysis and segmentation.
Ph.D. Engineering and Machine Learning, 2011
B.Eng Hons Computer and Electronic Engineering, 2006
Bart Lehane Ph.D. has over 10 years of experience in the areas of applied research, software, and product development. Bart graduated from DCU with a degree in Electronic Engineering, followed by a Ph.D. in the area of video and audio analysis focused on machine learning and statistical analysis. Since completing his Ph.D. in 2006 he has held senior software development, research, and product management roles across a range of industries.
At EdgeTier, Bart is responsible for building and commercialising simulation and analytics products and services for EdgeTier clients.
Prior to EdgeTier, Bart was a Senior Product Manager in Openet Telecom, where he managed software products deployed in over 30 mobile operators worldwide. He currently holds six patents, with a further seven pending patent applications.
DUBLIN CITY UNIVERSITY
Ph.D. Video Analytics and Computer Vision, 2006
DUBLIN CITY UNIVERSITY
B.Eng Hons Electronic Engineering, 2002
Ciarán Tobin is an expert in data analysis, machine learning, data visualisation, and software development. Ciarán holds a degree in Management Science and Information Systems Studies from Trinity College, and a M.Sc. in Business Analytics from the UCD Michael Smurfit Graduate Business School.
At Edgetier, Ciarán is responsible for developing new products and performing analysis on consumer data for EdgeTier clients.
Before joining EdgeTier, Ciarán worked as a Senior Consultant in the Deloitte Analytics team in Dublin. While there, he was involved in a range of customer segmentation, predictive analytics, and geospatial analysis projects for financial institutions and semi-state bodies.
UCD MICHAEL SMURFIT GRADUATE BUSINESS SCHOOL
M.Sc. Business Analytics
TRINITY COLLEGE DUBLIN
B.A. Hons Management Science and Information Systems